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Testimonials

View a selection of testimonials written by our customers.


No hot water or heating for 5 days

A big thank you to Chris Goodman of East Goscote Plumbers. Chris called pre-arrival of visit & sorted out the problem in no time, especially having no hot water or heating for 5 days. Extremely grateful to all at East Goscote Plumbers especially Chris Goodman highly recommended.

First class job

Chris Goodman did a first class job in locating the fault in the wiring to our boiler and pump and your electrician Fraser did an excellent job in rerouting the cable. We are now up and running again thanks to two excellent people at EGP.

Our plumber was very informative & respectful

Our plumber was very informative and respectful. He arrived on time, explained everything he was doing. He had empathy with his clients. After he installed our new cooker, he moved the old one into the utility room for us. He understood our situation with my dad being in hospital. I recommend people ask for Chris Goodman when next phoning you and we will asking him again when we next have to use you. Kind regards Miss Chloe Stothers and Mrs Eileen Stothers

Boiler was making a loud noise

My boiler was making a loud noise, so contacted East Goscote Plumbers and Lewis contacted me. He was over with in 24 hours and not only fixed the noise, checked all the radiators and taps, the house is warmer than it was before. The service from start to finish was excellent, highly recommended.

Boiler losing pressure resolved

Moved in to a Jelsons property a year ago had problems with boiler losing pressure a couple of site plumbers came but problem wasnt resolved.So customer care sent me Lewis Moore who came on time and dealt with problem by supplying a new valve he was very helpful also and explained what he had done. Another successful visit from Lewis today to repair leaking radiators arrived on time and soon completed repair.

Repaired all issues at the house

Lewis was fantastic! He repaired all issues at the house and fixed others that I wasn’t aware of. Excellent service.

Responded with complete honesty!

Called Goscote Plumbing and they responded with complete honesty. Could not fix leak immediately but advised best short term result and fixed our problem within 2days. Thank you for your response and your engineer Richard for a great result. Quickly sorted and we would not hesitate in recommending this company, thanks once again.

Issues with hot water tank and system

As a tennent, I advised the agent that there were issues with the hot water tank and system. East Goscote Plumbers were employed to change the hot water tank out, and Pete and Cam were dispatched today to do the work. They arrived on time, were properly kitted out for the job, which they did within the expected time despite the problems that were found (not of their making, I hasten to add), were generally tidy and cleaned up properly once the work was completed. They were friendly, helpful and professional, and answered any questions I raised fully and clearly. I am unable to make any comment regarding the cost of the work because that was the responsibility of the agent/owner of the property, however based upon the standard of the work carried out and the conduct of the two sent to complete the work, I would recommend them for any plumbing tasks.

Had an issue with the boiler’s expansion unit.

Had an issue with the boiler’s expansion unit. Peter and Kieran quickly resolved the problem and tested the boiler. COVID-19 precautions were observed and work area sanitised when finished. Both were very polite and professional. Would use in the future and recommend to others. Update 25th January 2022 – Had EGP in to service the boiler and water tanks. Engineer was very polite and professional. As before would recommend to others and use again.

Friendly, polite, professional

Engineer Norman Swaby came out today. Very friendly, polite and professional. Turned up on time and made a fantastic job resolving the issues. Cheers Norman. 👍

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An image of EGP Plumber dealing with plumbing emergencies 24/7.

24/7 Emergency Cover

Call us 24/7 for the following problems:
  • Burst or Leaking Pipework
  • Full Heating Breakdown

Working Hours Emergency Cover

We only cover the following during working hours:
  • Dripping Taps, Leaking Radiators
  • Blocked Toilets, Sinks and Pipes
  • Dishwashers, Washing Machines and Kitchen Sinks
  • Repairs to Gas, Fires and Other Gas Appliances
  • Leaking Showers and Baths
Call Us On 0116 264 5115
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